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The Daily Insight Hub

Are Kay Jewelers and Zales the same company?

Author

Sarah Martinez

Updated on February 02, 2026

Signet operates approximately 2,900 stores primarily under the name brands of Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Peoples, Piercing Pagoda, and JamesAllen.com.

What credit score is needed for Zales card?

a 630 credit score
Zales Credit Card is a great Credit Card if you have fair credit (or above). Their APR is quite high (above 20%). If you’re looking to apply, we recommend at least a 630 credit score. If you’re not sure what your Credit Score is, apply for a report, here.

Are Zales and Zales outlet the same?

Zales and Zales Outlet are among the most recognized names in fine jewelry. Zales Outlet has more than 125 stores in premier outlet malls and neighborhood shopping centers throughout the United States and Puerto Rico.

What creditor does Zales use?

Comenity Bank
The Zales Diamond Card, which is issued by Comenity Bank, is a standard store credit card good for purchases in Zales stores or online at Zales.com.

Who is better Kay or Jared?

If you’re looking for a large variety of styles, Kay is also a better bet than Jared. You’ll be able to select from 10 stone shapes, and 17 stone types. Keep in mind though: this is both a plus and a negative.

What bank is Kay Jewelers credit card?

Must have valid email address and U.S. mailing address. Credit card offers are subject to credit approval. KAY Jewelers Credit Card Accounts are issued by Comenity Bank or other lenders as applicable.

Can I get a Zales credit card with bad credit?

Although store credit cards are often easier to obtain than open-loop cards, there is no evidence that the Zales Credit Card accepts bad-credit applicants. Instead, you’ll likely need at least fair credit or better to qualify.

Is Zales Outlet good?

While Zales markets itself as a fine jewelry brand, most of their pieces are relatively low quality—and many aren’t fine jewelry at all. For example, some pieces are 18-karat gold, while others are just 10-karat, the lowest quality you can legally label as gold. It’s the same with their diamonds.

Is the Zales warranty worth it?

definitely worth it, imo. in our case, it also included resizing of the ring so i could wear it right away. if it ever gets damaged or dirty, any time, i can bring it in and they will fix it for free, which really gives me peace of mind so i don’t have to worry about it.

What do you need to know about Zales customer care?

Type to chat with a Customer Care agent about the status of your order, any issues placing your online order, current promotions and more. Your time is valuable and we don’t want to keep you waiting. Book an appointment for a specific date and time with the Zales store nearest you.

How can I buy Zales Jewelry at home?

Shop their inspiring creations. Connect online and enjoy personal shopping service with a jewelry expert. Get it Fast! Shop your local store’s current inventory, make your purchase online and pick up in-store. Look for the camera icon, upload a photo and let our app find your style.

How can I schedule an appointment with Zales?

Book an appointment for a specific date and time with the Zales store nearest you. Schedule a virtual appointment from the comfort of your home or office, or schedule a traditional one-on-one consultation in-store. You can even schedule an in-store repair and care consultation.

Why does Zales take so long to answer phone calls?

We understand that jewelry is personal and you may want answers from someone you can trust. You’ll get all that and more with an expert from Zales. As we work to best serve our customers and team members you may experience longer-than-normal wait times when contacting us via phone, chat, or social media. We appreciate your continued patience.