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Can a credit card company close an account in good standing?

Author

William Jenkins

Updated on January 20, 2026

Your credit card company can close your account without your permission. Not only that, but closing card accounts can hurt your credit score and deprive you of a credit line that you need. Unfortunately, credit card issuers have broad discretion to close your account.

Can creditors just close your account?

If your finances undergo a major change that negatively affects your credit, one or more creditors may decide to close your accounts. Keep in mind, even if creditors close an account to additional charges, you are still obligated to continue making payments until it is paid off.

What happens when a creditor closes your account with a balance?

If the creditor has not sold or transferred the debt to a collection agency, the charged off account still will report the balance owed. Often, when an account is written off or charged off, the creditor will sell the debt to a collection agency and the balance on the original account will be updated to zero.

Do closed accounts in good standing affect credit score?

While it might seem like holding fewer credit cards could help your credit, losing the available credit limit on the closed account can increase your utilization rate, which can hurt credit scores. If you’re considering closing a bank account, however, be assured that it will have no direct effect on your credit.

What happens if I don’t use my credit card for a month?

Nothing much happens if you don’t use your credit card for a month. You’ll just need to keep up to date with your monthly payment if you have an existing balance. Interest still will accrue on any balance you had from past months, and you’ll still need to make a monthly payment on that balance.

Can I get closed accounts removed from my credit report?

Getting closed accounts removed from your credit report can impact your credit score. If you’d like to remove a closed account from your credit report, you can contact the credit bureaus to remove inaccurate information, ask the creditor to remove it or just wait it out.

What happens to your credit when you close an account?

Experian, Equifax, and TransUnion are the three big credit reporting agencies that monitor and store your credit data. When you close an account, the lender reports the closed account to the credit agency for its records. Closed accounts happen for both good and bad reasons.

Is it better to close a credit card or loan?

There are times when closing a credit card or other credit account makes sense. But if you have a credit card with a perfect payment history and no annual fee, you’re probably better off keeping it open. Closing a credit card account or loan account is a complex decision.

What to do if a closed credit card is still on your credit report?

If you have an account reported as closed and it’s still open, contact your credit card issuer to find out why. If the accounts say the creditor closed it even though you were the one who closed it, you can use the credit report dispute process to have your credit report updated to show that.

When to close a revolving credit card account?

With this in mind, the only time you should ever voluntarily close a revolving credit account is when it charges an annual fee and you don’t plan to use this old credit card account. If you have a card with no annual fee, you should keep it open as long as possible to help your credit utilization.