N
The Daily Insight Hub

Can I be charged for something I never received?

Author

Matthew Harrington

Updated on February 19, 2026

You don’t have to wait forever for things you order to arrive. And, you can dispute charges for things that didn’t arrive or that you didn’t accept. As for products that show up that you never ordered, you don’t have to pay for them. Federal laws protect you.

What to do if you pay for something and don’t receive it?

Contact the seller to ask them to redeliver the item. This should be done if the item was never delivered or did not arrive within the expected time. Ask the seller for a refund and cancel the order.

Are credit card companies required to send statements?

There are some times when a credit card company is not required to send you a monthly statement. Otherwise, you should generally receive a statement for every billing cycle in which your account has a credit or charge of more than $1, or on which a finance charge has been imposed.

What happens if an online retailer won’t refund?

How to complain to a company if you didn’t get what you paid for

  1. Complain to the retailer.
  2. Reject the item and get a refund.
  3. Ask for a replacement.
  4. Write a complaint letter.
  5. Go to the ombudsman.

Can I get my money back for goods not received?

You can cancel and ask for your money back if you don’t get the item either: within 30 days of buying it. on the date you agreed with the seller – if it was essential to receive it by then (for example, for an event) on the date of the second chance delivery you agreed with the seller.

Can I dispute a debit card payment?

Disputing a debit card charge involves contacting your bank and asking it to cancel the error, which restores your balance to its previous level. The bank’s final decision can take up to 10 business days. Call your bank’s customer service hotline, which you can usually find online or on the back of your debit card.

What are 6 things your credit card company must clearly disclose to consumers?

Lenders must provide a Truth in Lending (TIL) disclosure statement that includes information about the amount of your loan, the annual percentage rate (APR), finance charges (including application fees, late charges, prepayment penalties), a payment schedule and the total repayment amount over the lifetime of the loan.

What happens to my credit if I never get a bill?

The credit report reflects your payment history, and “If you never received a bill, you haven’t defaulted or paid late.” A creditor isn’t generally required to send you a bill right away, though, he explains. They can delay billing, as long as doing so doesn’t violate any law or your agreement.

What should I do if I never get a bill?

Nothing negative should appear on your credit report. He adds, however, that if you don’t receive a bill in a timely manner you always should contact the creditor to prevent any problems in the future. Avoiding negative information on your report is always easier than correcting it. What Can You Do?

Can a debt collector come after me if I never got a bill?

But not so fast, says attorney Richard Alderman, director of the Center for Consumer Law, University of Houston Law Center. The credit report reflects your payment history, and “If you never received a bill, you haven’t defaulted or paid late.” A creditor isn’t generally required to send you a bill right away, though, he explains.

Who is legally responsible for bills when spouses are not?

In equitable distribution states, there may not be a completely equal distribution of property and debts. Even if a separation agreement or divorce decree states that a spouse is responsible for certain debts and the other spouse is not, this statement has no effect on the creditors because family courts do not have jurisdiction over third parties.