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The Daily Insight Hub

Can I trust Square up?

Author

Matthew Harrington

Updated on February 05, 2026

Square is a good company for new or mobile businesses thanks to the low 2.6% + $0.10 per-swipe fee. Square has more free tools compared to other processors. But large high volume businesses should consider a dedicated merchant account. Square’s card reader can be plugged right into your phone or tablet.

Is the Square up app safe?

Security is engineered into Square hardware and software from the ground up. Your payments are encrypted to protect from hackers. It’s all designed and maintained by Square so you don’t have to go through anybody else. All card-present payments are encrypted from end to end.

Can you get scammed on Square?

If you believe you called a fraudulent number for Square or if you receive a suspicious phone call, do not provide any personal or account information, and hang up immediately. If you receive a suspicious email regarding Square, don’t reply to the message, select any links, or open any attachments.

What are the cons of Square?

Square Cons:

  • Not ideal for big companies with huge transactions.
  • Some account stability issues.
  • Not suitable for high-risk industries.
  • High fees for large businesses.

    Can I pay myself with Square?

    Square is a service that gives people or businesses the ability to accept credit or debit card payments using their smart device. By paying yourself through Square, instead of taking out a cash advance or paying for a wire transfer, you can save a lot of money.

    How long does Square hold your money?

    Square’s Email Beginning , 30% of each transaction on your Square account will be stored in your reserve balance, and will be released 120 days after the original transaction date. What is the function of a reserve?

    How do I get my money back from Square?

    Visit Transactions in your online Square Dashboard. Select the payment you’d like to refund > Issue Refund. Check the box next to Items to refund the entire sale, select the specific items you’d like to refund, or tap Refund Amount to refund a specific dollar amount.

    Does Square protect the buyer?

    Square’s chargeback protection covers up to $250 in eligible sales each month. You are protected against a chargeback if: 1. Items/services in question are eligible for protection.

    Is Squareup the same as Square?

    Square is often called “Square up” or “Squareup” because of the domain that Square uses for its website; however, the official name for this company is “Square.” For the purposes of this review, the two names will be used interchangeably.

    Are there any problems with the Square app?

    I’ve never, ever had a problem with Square in any way. In fact, their customer service is so stellar, so on point, I can’t say enough good things. In the world of opening a new business, where things go wrong and problems arise EVERY DAY, Square has been the only thing that has never failed. Ever. I highly recommend Square for any business.

    What’s the difference between square up and square up?

    How many complaints have there been about square?

    Complaints & Service: Square has received more than 2,300 public complaints and offers only limited phone support. BBB Rating: Square has an “A+” rating with the Better Business Bureau and has received 4,679 complaints and 399 reviews in the past 3 years.

    What’s the best thing to do with a square account?

    Square Review Verdict: Square offers small business owners a massive amount of value for a low price. With no monthly fees and flat-rate pricing for most of Square’s products, new businesses will save money over a merchant account.