How do I dispute a charge on iTunes?
Emma Miller
Updated on January 30, 2026
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- Tap or click “I’d like to.”
- Choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the item or items that you bought, then choose Submit.
What is Apple’s bill charge?
appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.
Does Apple give refunds for accidental purchases?
You can always initiate a return within 14 days of your purchase and the money will be refunded to the payment method used during the purchase.
How do I contact Apple about a charge?
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Why does iTunes keep charging my card?
Here are some reasons Apple might charge your card: App Store purchases: Downloaded on an iPhone, iPad, Apple TV, Apple Watch, or Mac. iTunes media purchases: These include music, movies, TV shows, or eBooks. Third-party app subscriptions: These are also billed through the App Store.
How do you see what Apple is charging me for?
How to see recent purchases on the web
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. If you’re not sure what you were charged for but you know the exact amount, search for the amount.
Will Apple refund me for a subscription?
Apple maintains a very strict data security policy and does not allow access, manage, cancel, or refund your subscription for you. As a result, we cannot manage customer refunds.
How do I find out what Apple is billing me for?
Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account. On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
How do I cancel my CBS All Access subscription on iTunes?
iTunes users click Edit next to the subscription you want to cancel. iOS users tap on the subscription. Now click (or tap) Cancel Subscription. With free trial subscriptions, like CBS All Access, you can continue using the service up until its scheduled expiration date.
Is there a way to cancel an app on iTunes?
If you want to stop one subscription service, Tap the subscription item -> Tap Cancel Subscription -> Tap Confirm to cancel it. Remember that delete an app doesn’t cancel the subscription. Check apple ID signed in. When someone charges with your Apple ID, you can check where the Apple ID signed in.
What happens if I cancel my Apple Music subscription?
Manage your subscription to Apple Music, Apple News+, Apple Arcade, Apple TV+, Apple TV channels, or subscriptions that you signed up for inside an app. Most subscriptions automatically renew unless you cancel them. If you cancel, you can keep using the subscription until the next billing date.
How do you cancel a subscription on Apple Watch?
Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew. On your Apple Watch, open the App Store. Scroll to Account and tap it. Tap Subscriptions. Tap the subscription that you want. Don’t see the subscription that you’re looking for? Tap Cancel Subscription.