How do I file a complaint against Comcast?

Navigate to the FCC website; then scroll down the page and click on “Filing Complaints” under “Consumer Center” on the left side of the page. Select a reason for your complaint, such as broadband service or cable TV issues, and click next.

How do I escalate an issue with Comcast?

Escalation Path for Formal Complaints Here is your escalation path: Comcast Customer Service 1 (800) 934-6489 Click here for all contact methods (Attempt to speak to an escalations manager.

Why Comcast customer service is bad?

Except for a few, most of them hate their service. So, why is Comcast bad? Comcast is terrible because of its lousy customer service, predatory pricing, monopoly business practices, aggressive customer retention policy, unethical political hiring, and profit-driven corporate culture.

Is there an executive email address for Comcast?

If you have a problem with Comcast, and you’ve called customer service, and you’ve escalated to a supervisor, and maybe even hung up and tried a different person, and you’re still getting nowhere, here are some executive email addresses you could use to launch an Executive Email Carpet Bomb against Comcast…

Who is the head of customer service for Comcast?

Executive Contacts. Primary Contact Charlie Herrin Chief Customer Experience Office 1701 JFK Blvd Comcast Center Philadelphia, PA 19103 [email protected] Tom Karinshak, Executive Vice President, Customer Service (cable), [email protected]

Where are the headquarters of Comcast in Philadelphia?

Comcast Headquarters Comcast Center 1701 JFK Blvd. Philadelphia, PA 19103 Phone Number: The contact phone number for Comcast headquarters is 1-215-286-1700. Fax Number: All fax communication with the corporate office should be sent to 1-215-981-7790. Email: Though there is no dedicated email address for Comcast…