How do I get through to Southwest Airlines?
Andrew Campbell
Updated on January 07, 2026
Phone. You can call the Southwest Airlines customer service phone line 24/7. To reach a representative, call this telephone number: 1-800-I-FLY-SWA or 1-800-435-9792. Since help is available 24 hours a day, you can call when it’s most convenient for you.
Is Southwest customer service 24 hours?
Live Chat is available between the hours of 6:00am to 8:00pm Central Standard Time. You can also speak to a Customer Representative 24/7 by calling 1-800-435-9792.
How does Southwest Airlines use human resources to develop personnel?
Southwest follows a ”Hire for Attitude, Train for Skill” recruiting method, spending long portions of time on the recruiting, interviewing, and hiring process. That’s done by intention. In 2015, the company offered jobs to less than two percent of its applicants (6,000 hired out of over 371,000 applicants).
How do I get a refund from Southwest Airlines?
If your reservation is no longer active or you canceled a refundable fare that was converted into Travel Funds and you would like a refund instead:
- Call us at 1-800-435-9792.
- Write our Refunds Department: Southwest Airlines. Refunds Department. P.O. Box 36649. Dallas, Texas 75235-1649.
How to contact the corporate office of Southwest Airlines?
Phone Number: Call 1-214-792-4000 to reach Southwest Airlines corporate office. Email: There is no email address listed for Southwest Airlines headquarters. Website: The official website for Southwest Airlines [+] is the investor relations side of the main retail website.
Are there any toll free numbers for Southwest Airlines?
All numbers listed below are toll-free unless otherwise noted. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. All numbers listed below are toll-free unless otherwise noted.
What is the email format for Southwest Airlines?
Southwest Airlines uses 2 email formats, with first ‘.’ last (ex. [email protected]) being used 99.0% of the time. Trusted by over 7.9 million users and 95% of the S&P 500.
How do I contact Southwest Airlines about my points?
If you have a Southwest points issue for something other than the Southwest shopping portal — perhaps booking a hotel room through Southwest’s web site or renting a car through Southwest — go to the main Southwest website at Southwest.com and select Contact Us at the bottom left. Click Contact Us and then Send us an Email Message.