What are members of the EAP responsible for?
Daniel Santos
Updated on January 06, 2026
The range of areas typically managed by an EAP provider include:
- Personal difficulties.
- Job stress.
- Relationship difficulties.
- Eldercare, childcare, parenting difficulties.
- Harassment.
- Substance abuse.
- Separation and loss.
- Balancing work and family.
What services does the employee assistance Programme provide for staff?
EAP are intended to help employees deal with personal problems that might adversely impact their work performance, health and wellbeing. EAP generally include assessment, short-term counselling and referral services for employees and their immediate family – wherever they are in the world.
How many employees do you need for an EAP?
If you have around five or more employees than you should be looking into an EAP benefit. Presently, 77% of US employers offer an EAP to their employees.
How much does an EAP service cost?
Plans & Costs EAP Assist is Australia’s leading EAP Provider with costs as low as $40 p/h being significantly less than all other providers with most charging between $200 to $300 p/h for similar or lesser services.
What are the main aims of employee assistance program?
What are the main aims of Employee Assistance Programmes? To alter the organizational culture. To address team and individual performance and well-being in the workplace. To focus the attention of employees to the power structures of an organization.
How do you implement an Employee Assistance Program?
How to implement an EAP model in your organization
- Set up an EAP committee.
- Determine the right EAP model for your organization.
- Create an EAP policy.
- Hire EAP contractors or professionals.
- Announce the EAP to your team.
- Offer individual HR appointments.
- Continuously review your EAP’s progress.
What are the responsibilities of an Employee Assistance Program ( EAP )?
Conduct and/or coordinate EAP training and orientation sessions for supervisors, managers, and employees for your department Ensure employees and all levels of management are educated about the EAP procedures, services available, how to access services, and confidentiality of all EAP information for your department
When to take advantage of Employee Assistance Program?
EAP plan administrators at a company should encourage employees to take advantage of the no-cost benefit, which is generally available at any time of the year. All employees should be advised about the EAP and given instructions about how to access these benefits at no cost to them when they need support.
How to communicate Employee Assistance Program to employees?
To communicate our EAP and encourage employees to use it, we will place leaflets on [ the front-office] and include our program’s services in newsletters, bulletins and other mediums. Our free 24/7 hotline on [ insert phone number .]
Is it mandatory to have an Employee Assistance Program?
Is an Employee Assistance Program Mandatory? While there isn’t a universal requirement for employers to offer EAP access to their employees, these programs can be a valuable resource. A 2018 report from SHRM found that 78 percent of all employers were offering an EAP for their employees. EAPs provide assistance for various concerns, such as:
