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The Daily Insight Hub

What are the six functional departments of a typical full service hotel?

Author

Isabella Turner

Updated on January 03, 2026

They are front desk, reservation, cashier, concierge, housekeeping and laundry. Hence, these 6 departments can be categorized into two centers, revenue center and cost center.

What are the six main functional departments?

Generally, the six functional areas of business management involve strategy, marketing, finance, human resources, technology and equipment, and operations.

What are the 6 departments in a hotel?

Operational and functional departments within a hospitality business

  • Operational and functional departments within a hospitality business.
  • Housekeeping department.
  • Food production (kitchen) department.
  • Food and beverage service department.
  • Front office department.
  • Marketing department.
  • HR department.

What are the three major functional areas of hotels?

Terms in this set (33)

  • three major functional areas of hotels.
  • rooms division includes:
  • food and beverage department includes:
  • staff support departments include:
  • The heart of the hotel and the main source of revenue (70 percent)
  • Rooms Division: Front Office.
  • responsibilities of front office include:

Which is the most important department in a hotel?

Major Departments of Hotel and their work

  • Front Office.
  • It is the most important department of the hotel.
  • Food and Beverage Service.
  • Housekeeping.
  • This department is responsible for cleaning and maintaining hotel premises which include public area, guest rooms, lobby, swimming pool area etc.
  • Food Production.

What are two main support center in a hotel?

Answer: Support centers, also referred to as cost centers, include the housekeeping, accounting, engineering and maintenance, and human resources divisions. These divisions do not generate direct revenue, but provide important support for the hotel’s revenue centers.

What is the highest paying job in hospitality?

10 high-paying hospitality jobs

  • Executive chef.
  • Executive pastry chef.
  • Flight attendant.
  • Food and beverage director.
  • Hotel manager.
  • Meeting/event manager.
  • Restaurant general manager.
  • Sommelier.

What is the highest position in front office?

Front Office Manager / Director Of Rooms: Directly supervises all front office personnel and ensures proper completion of all front office duties. Duty Manager: Directly supervises the Reception, Concierge, Telephone, Travel Desk and the Bell desk.

What is the salary of hotel staff?

All Hotel / Motel / Resort Staff Median Salary by Job

JobAverage
Hotel Room Service AttendantRs 190,000
Shift Manager, Hotel Front DeskRs 243,480
Assistant General Manager, HotelRs 484,837
Guest Services Manager, HotelRs 305,209