What do debt collectors have to say when they call?
Sarah Martinez
Updated on January 29, 2026
Here’s some basic information you should write down anytime you speak with a debt collector: date and time of the phone call, the name of the collector you spoke to, name and address of collection agency, the amount you allegedly owe, the name of the original creditor, and everything discussed in the phone call.
What happens if I dont answer collection calls?
If you continue to ignore communicating with the debt collector, they will likely file a collections lawsuit against you in court. If you are served with a lawsuit and ignore this court filing, the debt collection company will then be able to get a default judgment against you.
Can I ignore debt collector calls?
The debt collector may file a lawsuit against you if you ignore the calls and letters. If you then ignore the lawsuit, this could lead to a judgment and the collection agency may be able to garnish your wages or go after the funds in your bank account.
Do debt collectors have to contact you?
A debt collector should only contact you when it is necessary to do so and when the contact is made for a reasonable purpose. A reasonable purpose includes: making a demand for payment. making arrangements for repayment.
What do you do if a collection agency calls you?
What to Do When a Debt Collector Calls
- Decide If You Want to Talk to the Collector.
- If You Decide to Talk to the Collector, Keep a Record.
- Write to the Collector to Request it Stop Contacting You (If That’s What You Want)
- Tell the Collector If You Think You Don’t Owe the Debt.
Do you answer the call from a debt collector?
Why You Should Always Answer the Call. In an ideal world, you would pay off every bill long before it could go to debt collection. But if something goes wrong and you wind up dealing with calls from a debt collector, you can still pay off your debt and resolve the situation.
Is it legal to have a debt collector message on your machine?
That does not mean the debt collector’s message on your machine is necessarily legal. This is because the FDCPA is also designed to protect your privacy. The FDCPA prohibits a debt collector from disclosing information about your debt to third parties.
What kind of information does a debt collector need?
Any debt collector who contacts you claiming you owe on a debt is required by law to tell you certain information about the debt. That information includes: The name of the creditor. The amount owed. That you can dispute the debt. That if you dont dispute the debt within 30 days the debt collector will assume the debt is valid.
What should I do if I get a phone call from a tax collector?
You only have to inform the collector that you can’t receive personal calls at work and they’ll no longer contact you there. However, if the collector doesn’t have any other contact information for you, they may call your friends, neighbors, or employer to figure out how to get in touch with you.