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The Daily Insight Hub

What is a freight broker liable for?

Author

Sarah Martinez

Updated on January 25, 2026

Even though freight brokers play a limited role in the transportation of a good in interstate commerce, they can be found liable for the negligent acts and/or omissions of a motor carrier or its driver if they maintain a high level of control over the delivery, or provide the motor carrier the equipment needed to …

How do I report a trucking broker?

If you feel you have been a victim of fraud by a moving company, moving broker or auto transporter, you can file a complaint with the FMCSA with our online complaint tool or by calling 1-888-DOT-SAFT (1-888-368-7238) between the hours of 8:00 am and 8:00 pm Monday through Friday Eastern Time.

Does a freight broker transport property?

Brokers are transportation intermediaries who procure the services of motor carriers to transport property. Generally, brokers do not handle the freight nor do they assume legal liability for cargo loss and damage.

Who is responsible for freight damage?

Who is liable for shipping damage? From the simplest standpoint, the carrier has responsibility and liability when they take control of cargo from the seller. The buyer takes responsibility when it signs off on the shipment after delivery by essentially stating the cargo was in good condition when they received it.

What happens if a broker does not pay?

If a broker doesn’t pay or is slow to pay, the factoring company works with you and your customer to collect the payment. A factoring company can help you minimize non-payment situations by: Checking the credit and payment history of a broker before you enter an agreement.

Can someone use my DOT number?

Fraud and identity theft occurs when entities use another motor carrier’s assigned USDOT number, when not authorized to do so, or when someone acts as a broker and is not registered with FMCSA. Fraud and identity theft are criminal acts.

How do I report a bad broker?

The U.S. Department of Transportation’s Office of Inspector General recommends owner-operators make use of its whistleblower hotline to report such matters: There, you’ll find phone and email contacts (800-424-9071 and [email protected]), as well as an online form for detailing the complaint.

Can a broker be liable for a truck accident?

Brokers typically connect shippers with trucking companies or drivers so cargo can be transported. A broker may be liable for a truck accident if (s)he: Hires an owner operator (or trucking company) with a poor safety record or with a history of truck accidents.

When is a shipper liable for a truck accident?

Liability for shippers can arise when they fail to exercise reasonable care by checking an owner operator’s: Safety record. In addition to negligent hiring, a shipper can also be liable for a truck accident when they are involved with the loading process.

What are some common myths about transportation liability?

Here are seven misconceptions some shippers hold about their liability status. Myth #1: “CSA 2010/SMS is Law.” SOME shippers believe CSA 2010/SMS methodology is law and, therefore, they are required to use it to verify their carriers’ safety records.

Who is responsible for damage to a cargo ship?

But today, with individual contracts negotiated between each shipper and carrier, it may not be clear who is responsible for transportation incidents such as cargo and property damage or injuries. As a result, plaintiff attorneys are increasingly moving up the supply chain—from carrier to broker, and possibly even shipper—for compensation.