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The Daily Insight Hub

What should you do if your credit card is stolen and used to make purchases?

Author

Jackson Reed

Updated on January 30, 2026

Here are five steps to take if your credit card is lost or stolen.

  1. Call your credit card issuer. Call your credit card issuer immediately to report the loss or theft of your missing card.
  2. Get prepped with information.
  3. Follow up and keep records.
  4. Check your credit card statement.
  5. Check your insurance coverage.

Who is responsible for stolen credit card purchases?

You, the consumer, typically aren’t liable for credit card fraud, but someone pays the tab. So who foots the bill when a thief uses your credit card or its number to illegally buy stuff? The short answer is it’s typically the merchant where you bought something or the bank that issued the credit card.

How do I find out who used my card?

How to Find Out Who Charged on a Debit Card

  1. Log into your online bank servicing account to get basic information about the transactions, even if you don’t see the company or person’s name yet.
  2. Call your bank’s 800 number and select the option to speak with a representative.

Can Uber tell me who used my card?

If you call Uber they will tell you the name of the person name on the card and subsequently name on the account. Beyond that they can’t tell you anything. No, even though it could be a fraudulent transaction your only recourse is to dispute the charge with your credit card company.

What to do if your credit card Number is stolen?

Monitor Your Credit Report. If you have your credit card number or bank information stolen, you will need to monitor your credit over the next several months. You should also check your credit report to make sure that no one has opened accounts under your name.

What happens if someone steals your credit card?

For example, a teenager that stole his father’s credit card and used it unauthorizedly for some online game purchase will end up with his account permanently banned; ONLY when the father of said teenager made a report to the bank and indirectly contacted the online game company. Next case

Can you get money back if you lost your credit card?

Your card provider should always refund you in full for any transactions that take place after you’ve reported your card missing. If you don’t realise for a number of days that your card has been lost or stolen, you should still be able to get your money back.

What should I do if I suspect fraud on my credit card?

Once you suspect fraud on your credit card account, you should immediately contact your card issuer by calling the number on the back of your card. While you’re waiting to speak to a representative, check online or via your issuer’s mobile app to see if you can lock or freeze access to your card.