N
The Daily Insight Hub

What to do when a company goes out of business and owes you money?

Author

Isabella Turner

Updated on January 20, 2026

Filing a Claim. If a company goes bankrupt and owes you money, you will receive a notice from the bankruptcy court detailing the action. That notice will include instructions for filing a proof of claim.

How do you get a refund from a company in liquidation?

If the business has gone into liquidation, write to the administrator dealing with the company to register your claim, explaining exactly how much money you’re owed, and what it’s for. There’s no guarantee you’ll get all or any of your money back because it’s likely the company has many debts.

Will I get my money back if a company goes into liquidation?

Introduction. If you’re owed money, you’re a creditor of the person or company that is in debt to you. To try to get money back from an insolvent company that is not in liquidation, you can apply to wind the company up. If the person or company has no assets you will not get your money back.

What happens when a company refuses to refund you?

The credit issuer will investigate and ultimately decide to either reverse the charge, or deny your dispute.

Can you get your money back from a credit card company?

That means whatever rights you had with the retailer/company, you have with the credit card company, so you can get your money back from the card firm.

Can you get your money back from a company that has gone out of business?

You probably won’t get your money back. If it’s a registered company, contact the receiver, liquidator or administrator to see if you can get your product or money back. You have a right to try to get your money back, but the business might not have any money left to pay you.

Can a credit card company refund a disputed charge?

A credit card company will often refund money from a disputed charge while it investigates, which means the card issuer would become a creditor if that business was headed toward, or in, bankruptcy. This is a far easier scenario because consumers aren’t left fighting for their money.