Where can I return an expired cash card?
Andrew Campbell
Updated on January 26, 2026
Return the faulty CashCard for a refund to: NETS, 298 Tiong Bahru Road, Tiong Bahru Plaza, #04-01/06 or. Any Automated Teller Machine (ATM) of DBS/POSB, OCBC and UOB for an immediate refund.
What happens if my cash card expires?
After the two years grace period, a S$1 monthly service charge will be deducted from the card until the balance is depleted. The cardholder shall not be entitled to a refund after the lapse of four years from the expiry date. for an immediate refund. – Fill up the form legibly.
How do I renew my Singapore cash card?
Card Expiry/Expired Card
- On your top-up receipt or statement print receipt.
- Via the NETS FlashPay Reader App.
- By calling our NETS Customer Service at 6274 1212 with the 16–digit CAN number on the back of your Contactless CashCard.
Is nets FlashPay a CashCard?
Yes, the NETS FlashPay Card/Contactless CashCard is valid for use for 7 years from the date of card encoding.
What can you do with an expired cash card in Singapore?
Customers can get an immediate refund at any POSB, DBS Bank, OCBC Bank and UOB ATM in Singapore for up to two years from card expiry. Some banks have a shorter refund period. Alternatively, customers can request a refund at any DBS, OCBC or UOB branch, or visit the Nets Customer Service Centre (CSC).
CAN expired EZlink card be refunded?
Simply exchange your EZ-Link card that is expiring/expired before 31 December 2021. You can also perform a deferred refund of your EZ-Link that has expired at TransitLink Ticket Offices.
How do I check the balance on my cash card?
To check your Cash App card balance, all you need to do is log into your account. You’ll find your Cash App balance on the primary account screen in the mobile app. You can also dial 1-855-351-2274 and ask customer support to let you know your Cash App card balance.
Where can I buy cash card in Singapore?
You can get a Cash Card at any of these channels:
- At any local bank branches: DBS, POSB, OCBC, and UOB.
- Nets Sales & Customer Service Centre.
- Fair Price Xpress & Cheers.
- Selected petrol stations.
- 7-Eleven convenience store outlets (Service fee applies for per top-up)
Can I withdraw money from nets FlashPay?
You may obtain an immediate refund for a non-damaged NETS FlashPay Card from any DBS/POSB, OCBC or UOB ATM (select ‘More Services’). You are entitled to a refund of the remaining stored value in the NETS FlashPay Card/Contactless CashCard within 2 years after the validity period.
What is the difference between nets CashCard and nets FlashPay?
The difference between NETS FlashPay and CashCard Both cards are stored value cards that are provided by NETS Singapore. NETS CashCards can only be used in carparks and ERP. Meanwhile, NETS FlashPay can also be used for public transport and retail shopping with eligible merchants.
Where can I buy a nets cash card in Singapore?
If you are still using a first generation IU, you can purchase a CashCard from: NETS Customer Service Centre; Address: 298 Tiong Bahru Road, #06-01 Central Plaza, Singapore 168730. Operating Hours: 8.30am – 5.30pm (Mondays to Fridays) Petrol stations
Where can I get my nets cash card refund?
If the card is not faulty, an immediate refund can be made at any DBS/POSB, OCBC and UOB ATM. You may also send in your card for refund at DBS, OCBC and UOB bank branches or visit NETS Customer Service Centre. Can I use my CashCard if it has been refunded?
Is there an expiry date for my nets cash card?
If you experience problems with your CashCard, please call the 24-hour NETS Customer Service Hotline at 6274 1212 for assistance. Is there an expiry date for my CashCard?
When to use the contactless CashCard in Singapore?
What is the Contactless CashCard? The Contactless CashCard is a new generation contactless, multipurpose stored value CashCard that can be used for your motoring needs in Singapore, starting from 2 May 2018. The Contactless CashCard can only be used in 2nd Generation In-Vehicle Units (2GIU).
