Why is my credit card being declined for online purchase?
Andrew Campbell
Updated on February 20, 2026
Your credit card could get declined for a variety of reasons, from the simple (your credit card expired) to the potentially more serious and complex (potential fraud was detected).
Why do my credit card applications get rejected?
Credit cards are often denied because the applicant’s credit score is too low. Each credit card has a recommended credit score range—and if your credit score is not high enough to fall within that range, the lender might deny your credit card application.
How do credit card companies handle disputes?
Your credit card company will likely send you both the explanation and instructions on how to appeal in writing. An appeal gives you another opportunity to provide evidence and win the dispute. If that doesn’t work, you can also try filing a complaint with the Consumer Financial Protection Bureau.
Can a credit card company refuses to accept payment?
Legal Options for Creditors Creditors can legally refuse partial payments and demand payment in full, including interest and extra charges like late fees. There are no laws that require them to accept your payments or partial payments. Some creditors are more willing to work with you than others.
Can a merchant deny a credit card fraud claim?
Disputing a transaction from a merchant is a wholly different thing from reporting a fraudulent charge made by an identity thief. Be sure to use the proper protocols for claims that involve billing errors, quality issues versus actual fraud.
When to dispute credit card charges with issuer?
You can dispute credit card charges with your issuer for three reasons under the Fair Credit Billing Act: Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. You could dispute that payment as an unauthorized purchase.
What should I do if a merchant refuses to accept my payment?
“The customer is always right” is a popular mantra. And if a merchant is unwilling to resolve your problem, you have another option: asking your credit card company to reverse your payment, known as a chargeback.
What happens if someone uses your credit card without permission?
Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. You could dispute that payment as an unauthorized purchase. There was a billing error. Say the merchant charged you for two TVs, but you bought only one. You could also dispute that charge.